Privacy Policy

1. Information We Collect

We collect the following information:

• Personal Information: Name, email address, mobile number
• Booking Information: Service details, date, time, location
• Payment Information: Payment method, transaction details (securely processed by Razorpay)
• Profile Information: For barbers - shop details, services, photos

2. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Facilitate payments between customers and barbers
• Send booking confirmations and notifications
• Improve our services and user experience
• Communicate important updates
• Prevent fraud and ensure platform security

3. Information Sharing

We share your information only when necessary:

• With Barbers: Your name and mobile number for confirmed bookings
• With Payment Processors: Razorpay for payment processing
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures:

• Encrypted data transmission (SSL/TLS)
• Secure password hashing
• Regular security audits
• PCI DSS compliant payment processing

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Opt-out of marketing communications
• Download your data

6. Cookies

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyze website usage

7. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

8. Changes to Privacy Policy

We may update this policy periodically. We will notify users of any significant changes via email or platform notifications.

9. Contact Us

For privacy-related questions or concerns:

Email: info@gulbargasalon.online
Phone: +91 1234567890
Address: Gulbarga, Karnataka, India